No surprise: Citizen survey shows quality of life in Ann Arbor remains strong


During July and August, the City of Ann Arbor conducted The National Citizen Survey™ (NCS), which is administered as a collaborative effort between the National Research Center Inc. (NRC) and the International City/County Management Association (ICMA). The statistically valid survey captured opinions of a representative sample of 706 residents of the city of Ann Arbor.

According to the NCS Community Livability Report, “Overall quality of community life represents the natural ambience, services and amenities that make for an attractive community.” How residents rate their overall quality of life is an indicator of the overall health of a community. In the case of Ann Arbor, 94 percent rated the city as an “excellent” or “good” place to live.

Other results from the Community Livability Report include:

Almost all survey participants (97 percent) rated Ann Arbor as an excellent or good place to raise children, which outshined national comparisons.

8 in 10 residents indicated they had not reported a crime or been the victim of a crime. Further, respondents who had contact with a member of the Ann Arbor Police Department in the 12 months prior to the survey felt positively about their interaction, with at least three-quarters rating the various aspects related to the conduct of that officer as excellent or good.

As in previous years, Ann Arbor residents identified the economy as one of the top community focus areas for the coming two years.

The cost of living and affordable housing were rated favorably by less than one-fourth of residents. These ratings lagged behind other communities across the nation and decreased since 2015.

In 2018, more respondents were appreciative of the overall ease of travel and ease of walking (which eclipsed ratings awarded nationwide). Bus or transit services were also rated higher in Ann Arbor than elsewhere.

Most residents indicated they would increase their driving times to reduce pedestrian, cyclist and motorist crashes, injuries and deaths, with about one-quarter reporting they would substantially increase their driving time to prevent accidents.

As in years past, reviews for street repairs were lower than national averages and should remain an area of focus to maintain high standards of mobility in Ann Arbor.

Visit the city website to learn more about the NCS results; or visit the citizen survey webpage.


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